Rajagiri Hospital Logo
Industry
Healthcare / Hospital & Medical Services
Company size
Location
Chunangamvely, Aluva, Kochi, Kerala, India
What they do
Provides comprehensive medical care across multiple specialties, including diagnostics, surgery, critical care, and preventive healthcare, with a strong focus on operational excellence and accredited quality standards

Transforming HR Operations at Rajagiri Hospital, Kerala

Rajagiri Hospital

Rajagiri Hospital is a leading multi-specialty healthcare institution in Kerala, accredited by Joint Commission International (JCI) and NABH, reflecting its commitment to global standards in patient safety, quality care, and clinical excellence.

Business Challenges

📅

Managing Multiple Duty Rostering

Manual scheduling made it difficult to accommodate varying shifts, departments, and employee availability.

Improving Productivity

Repetitive administrative tasks limited HR efficiency and slowed decision-making.

📑

Compliance Readiness

Accreditation-driven standards required structured documentation, traceability, and standardized workflows.

🔗

Fragmented HR Functions

Recruitment, payroll, and training processes operated independently, reducing visibility and coordination.

The Solution

The hospital implemented iHits Decisions Plus HRMS to digitize and integrate its HR operations into a centralized platform.

Automated duty roster management for accurate shift planning
Integrated recruitment, payroll, attendance, and training modules
Standardized workflows aligned with accreditation and audit requirements
Centralized employee data for improved visibility and decision-making

Results

01

Accurate Duty Rostering

Automation ensured shifts were filled correctly, reducing scheduling conflicts.

02

Reduced Absenteeism

Better planning and communication improved workforce accountability.

03

Efficient Patient Care

Staff alignment improved responsiveness to patient needs.

04

Productivity Improvement

HR teams and clinical departments saw measurable efficiency gains.

05

Accreditation Enablement

Organized HR processes and standardized documentation supported compliance with NABH and JCI standards.

Conclusion

With iHits Decisions Plus HRMS, a once manual and complex HR environment was transformed into a structured, efficient workflow. By embracing digital HR solutions, the hospital strengthened operational control while enabling its teams to focus on delivering exceptional patient care.

This transformation demonstrates how healthcare organizations can leverage an integrated HRMS to navigate workforce complexity, enhance compliance, and achieve sustainable operational excellence.